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Title of Position:      Operations Manager

Location:     Sioux Falls, South Dakota


Job Purpose         

The Operations Manager supervises overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures. The position ensures increasing levels of customer and employee satisfaction while improving the efficiency and profitability of the business. These responsibilities include, but are not limited to, the following:



  • Provides leadership for employee relations through effective communication, coaching, training and development
  • Build strong customer relations and trust; handling complaints and concerns for customers and employees
  • Balances work load throughout the facility and schedules personnel appropriately for the demands of the business
  • Improving the operational systems, processes and policies in support of the organization's mission
  • Play a significant role in long-term planning
  • Manages compliance with state and federal regulations


Position Type/Expected Hours of Work

This is a full-time, exempt level position.  Days and standard hours of work are Monday through Friday with the ability to be flexible and available for business needs during the hours of 7:30am to 5:30pm.



Occasional travel is expected with this position.


Education and Experience

We require talent – Bachelor’s degree and/or previous management experience preferred.  Must have a general understanding of P/L responsibilities as this position’s focus is on driving operational profit and employee excellence.


If you possess the following, please apply!

  • Genuinely passionate for moving forward, tackling obstacles, and being energized by any challenge that stands in your way
  • Always questions how you can do something better
  • Able to influence, negotiate and persuade both employees and customers;    
  • Able to take calculated risks with confidence
  • Disciplined, Competitive, Outgoing, Self-Motivated, Customer – Driven, Reliable, Confident, Independent, Thrives on Challenge, Driven for Results, Likes Variety, Able to Identify Wants and Needs of Others


This job description is not intended to be all-inclusive and employee will also perform other reasonably related business duties as assigned by immediate supervisor or other management as required.